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Privacy policy

1. Introduction

When you visit our website, we collect information about you to customize and improve our content, optimize the user experience and deliver targeted marketing. If you do not want us to collect information, you can delete your cookies (see section 6 on cookies) or not use the website. Below we describe what information we collect, its purpose and which third parties have access to it.

2. Data controller

Eriksen Vinhandel is the data controller for the processing of your personal data. Our contact details are:

Eriksen Vinhandel
v/ Dan Eriksen
Nygade 4, 4300 Holbæk
Tel: 59 43 25 67
E-mail: [email protected]

3. Collection of personal data

Personal data is information that can be attributed to you as a person. We collect and process the following information when you use our website, make purchases, sign up for newsletters or use other services:

  • General personal data: Name, telephone number, address, e-mail and payment information (when you consent and enter these yourself when purchasing or creating a user).
  • Technical data: Unique ID, technical data about your device (computer, tablet, mobile), IP address, geographical location and which pages you click on (interests).
  • Business customers: Company name, address, phone number and email.

We do not collect and process sensitive personal data.

4. Purpose of collection

We use your information to:

  • Fulfill our contractual obligations under our terms and conditions.
  • Process purchases and payments and provide requested services, such as newsletters.
  • Optimize our website, its functionality and user experience.
  • Provide targeted ads based on your interests and use of the website.
  • Comply with legislation and cooperate with authorities if required.

5. Disclosure of information

We will not disclose your personal data to third parties without your consent unless required by law or authorities. However, the following may happen:

  • Data about your use of the website (e.g. clicks, geographical location, gender and age segment) may be shared with third parties for ad targeting. See section 6 on cookies for details.
  • We use third parties for data processing and storage (e.g. IT suppliers), but they only process data on our behalf and may not use it for their own purposes. All data processors have entered into a Data Processing Agreement (DPA) and comply with GDPR.
  • When using Klarna payment methods, we may transfer contact and order information to Klarna to assess your qualification for their payment options. This data is processed in accordance with Klarnas data protection notice.
  • Information that is publicly known may be shared to protect the interests of Eriksen Vinhandel, unless your interests in confidentiality outweigh this.

6. Cookies

Our website uses cookies, which are small text files that are stored on your device to improve functionality and user experience. Cookies are not programs, spyware or viruses, but data sent between your device and our website.

We use cookies to:

  • Optimize the functionality and design of the website.
  • Generate statistics on visits (traffic measurement).
  • Remember the contents of your shopping cart.
  • Provide targeted marketing via third-party cookies.

By using the website you accept our use of cookies. If you do not want cookies, you can:

  • Turn cookies off in your browser. See instructions at minecookies.org. Please note that this may affect the functionality of the website.
  • Delete cookies via your browser settings. Check the “Help” function in your browser or follow guides for popular browsers such as Internet Explorer, Mozilla Firefox, Google Chrome, Safari, or devices such as iPhone, iPad or Android.

7. Retention of personal data

We will retain your personal data for as long as it is necessary for the purposes described above or as long as we have a relationship with you. When our relationship ends, we will retain your data for up to 2 years to:

  • Comply with legal documentation requirements.
  • Protect or make legal claims.
  • Handle any complaints.

Data is deleted when it is no longer needed. If technical limitations prevent complete erasure, we take measures to prevent further processing. We continuously review information and correct errors or delete irrelevant data.

8. Your rights

As a data subject, you have the following rights:

  • Insight: You can find out what personal data we process about you.
  • Objection: You can object to the use of your data.
  • Rectification: You can correct incorrect or misleading information.
  • Deletion: You can request deletion of your data.
  • Data portability: You can receive your data in a structured format.
  • Withdrawal of consent: You can withdraw your consent to the processing of your data.

Inquiries about your rights should be sent to [email protected]. We will process your request within one month of receipt. If your data has been disclosed to you, you can request re-disclosure after six months at the earliest.

9. Complaints

If you wish to complain about our processing of your personal data, you can contact us at [email protected]. You can also submit a complaint to:

Datatilsynet
Borgergade 28, 5. sal
1300 København K
Tlf: 33 19 32 00
E-mail: [email protected]